Book San Benito County Hotels

"The hotel is not as pictured. When we arrived the whole hotel was covered in berries that fell from the trees. It was clear that no one was concerned about cleaning it up. As we walked through the berries with our bags, when we went into our room and looked into the shower & the bottom of the shower was black. We asked for another room and upon taking a closer look the toilet was dirty. This is not a well maintained hotel at all. The hotel breakfast was also pretty gross. No one cleans here. Will not stay here again. "

"👍"

"Great stay. Friendly staff. Convenient."

"The hotel room was dirty! No iron had to ask for that and not towels had to ask for that!! The beds felt dirty and dusty and had an unclean smell to it. Don’t fall for the pictures it was not as expected at all. The air vent was super dirty as well didn’t want to turn it on. Just overall terrible experience."

"Great staff at check in, was easy and hassle free "

"Me and my family had a very good experience in this hotel and my kids loved it they did not want to leave"

" excellent"

"We tried to update our stay from 2 nights to 1 night a day fully before our 2nd night was to start, and were denied. Long story short, even when we gave plenty of notice to update our stay, we were still charged for an extra night (>$100). Story: I approached the night shift front desk staff around 8pm. He told me to come back in the morning before checkout to do the request. The next morning I went to the front desk around 10am (check out is 11am). That front desk staff told me to update through Expedia. I then contacted Expedia who told me they needed to update through the front desk staff (coming full circle in a loop). Expedia said they would call the front to work through it. When Expedia called, per Expedia, the front desk said that Expedia needs to call back because the front desk was busy. I then physically went back to the front desk and waited for no other guests to be occupying their attention. Once I was the only one, I told Expedia to call. The front desk attendant then said they had to wait for their manager to come in at 11:30am to handle the situation. We relayed the message & I left because Expedia said they would call them back to resolve the issue. I had to leave the property at this point. The next day I got this email from Expedia "We're understand that your money is important to you. However, after multiple attempts to contact the property on your behalf, we were unable to obtain approval for a waiver. Based on this, the original policy will apply." "

"Yes I had a very nice stay "